Any patient inquiries regarding billing service by Emergency Medicine Specialists, S.C. should be directed to our billing company, ConsensioHealth, at the numbers listed below.
Emergency Department and Urgent Care Billing Inquiries:
Main Billing Number: 414-858-2200
Fax Billing Number: 414-858-2230
Call Center Hours of Operation:
Monday through Thursday: 8:00am-5:00pm CST
Friday: 8:00am-4:30pm CST
Billing and Correspondence Address:
Emergency Medicine Specialists
P.O. Box 26428
Wauwatosa, WI 53226
Billing.Escalation@consensiohealth.com
ConsensioHealth strives to ensure that all patient concerns and inquiries are addressed in a timely and efficient manner. Our Customer Care Team cares about all patients and will handle each inquiry in a caring and professional manner. We take pride in ensuring that each visit is billed accurately and will review all patient inquiries. In the event of a billing error, we will make the appropriate adjustments and initiate necessary follow up action with the insurance payor.
Emergency Medicine Specialists and ConsensioHealth works as a team when it comes to patients’ feedback and concerns. We understand at times our patients have financial hardships and we work closely with them to alleviate some of the burden.
If there is an opportunity for us to improve our services, please contact our Customer Care Team at 414-858-2200 or by email at information@consensiohealth.com.